Did You Receive My Order

If you received an order number on-screen immediately after submitting your order, as well as an email confirmation in your email box, your order was received and is being processed.

If you received an order number on-screen, along with a message indicating that your order has been received, but not immediately processed, please be assured that we have received your order and are working to process it as soon as possible. Please do not place a duplicate order by pressing submit more than once or by placing a new order. Your order will be entered within 1 business day of placing it online. Once your order is entered and processed, you will receive a confirmation email with your order number, and the order total.

If you did not receive a confirmation email, there are a few reasons this may have happened:

• You may have typed your email address incorrectly. This would make it impossible for us to send you an email.
• You have a spam blocker that is prohibiting confirmation emails from being received.
• Your order has not completed processing. Please allow 1 business day for the processing of your order.